A landlord in California has 21 days after a resident moves out to return the security deposit or send an itemized list of deductions. Miss it in bad faith, and the penalty can reach twice the deposit. That deadline doesn't care whether the letter was supposed to come from a person or a piece of software. Either way, someone will answer for it. I think about this a lot. At my company, Get Covered, we now run 16 AI agents across more than 3 million rental units. When we built them, the technical questions turned out to be the easier ones. The harder question, for each agent, was actually who it reports to. Most companies are about to face that same question, and few are ready for it. Deloitte's 2026 State of AI survey found that 23% of companies use agentic AI at least moderately today, and 74% expect to within two years. Take vendor certificates of insurance. Across the industry, property teams spend roughly three hours per property every week chasing those documents by email. The...
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