In his 30 years at IBM, Arvind Krishna has been driving innovation across core technologies, including AI, quantum, and cloud, to name a few. Since taking on the CEO role in 2020, the company's market value has tripled. That's a direct result of the changes he has introduced: doubling down on software, shedding big businesses that weren't aligned with his new strategy, pursuing innovation, embracing the potential of AI, and getting a 250,000-person company to move with alacrity. Krishna recently sat down for a conversation with McKinsey Senior Partner Eric Kutcher about IBM's turnaround and the opportunities ahead, including his vision of the future of quantum computing. This is an edited version of their conversation. Eric Kutcher: The phrase 'interesting times' might be the understatement of the century. As a CEO, what are the forces at play today that you think about' How do you lead through those forces in a world where you have very little control over them' Arvind Krishna: The...
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