Companies' increased use of robots is changing the skills employees need and how their performance is measured. Research shows that the efficiencies that the use of robots delivers are reducing the need for some middle management jobs. Meanwhile, roles for nonmanagerial employees who can support robot technologies or perform tasks robots can't yet do are expanding faster than middle-skilled jobs ' those that robots can do ' are being lost. Recent, dramatic growth in robot adoption across an increasing number of global industries has sparked avid interest in the impact robots will have in the workplace ' particularly which jobs they will replace and whether any new jobs will be created for humans.1 Our recent research focused primarily on physical robots, including both industrial and collaborative robots, used in production processes. Our data confirms that companies are indeed eliminating some human jobs in favor of robots ' but that robot adoption is increasing the total number of...
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