AI has turned disruption into a permanent condition, with technologies changing too fast for employees to keep up. Traditional change management was built for disruptions that end, but AI capabilities keep arriving in accelerating waves. Companies can manage this steady-state disruption through three organizational practices that shift the pressure from individual employees to the organization itself: permanent AI infrastructure, split cadences, and embedded learning. A vice president of product opens her laptop on a Monday morning to find that the AI model her team had worked with for the past six weeks to build a customer workflow has been leapfrogged by a cheaper, faster alternative. Again. Her Slack feed is blowing up with links to the announcement. The CEO has already forwarded an article about what a competitor is doing with the new tool, with the subject line 'FYI.' She hasn't finished rolling out the last integration, and now she's wondering whether to scrap it. She is not...
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