AI upskilling efforts often leave employees feeling overwhelmed and organizations feeling disappointed. Instead of creating an ever-expanding checklist of skills, Gartner research has identified two core areas for organizations to focus on: 1) work-orchestration skills, or how employees work with AI to get results, and 2) oversight/governance skills, or how they ensure AI results are accurate, safe, and trustworthy. Focusing on these areas will ensure that employees evolve alongside technology.
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