What constitutes professionalism varies from one organization to the next, but most rarely examine or codify appropriate workplace behavior. The most effective professional norms are fair, well defined, and discourage negative behavior while encouraging team cohesion. Leaders can spearhead a systematic review of how their organization approaches professionalism through a five-step process in which they actively define the norms and expectations that will drive their unique organization to success. 'Professionalism' encompasses the broad set of shared beliefs and expectations about how people within an industry or workplace should interact with one another: Think communication style, punctuality, or meeting etiquette. But opinions differ: Cameras on' Cameras off' Do meetings start precisely on the hour' Is arriving a few minutes late acceptable or offensive' Our conversations about professionalism tend to proceed like a garden that has been allowed to grow without controlling for...
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