This interview is part of the Leading Asia series, which features in-depth conversations with some of the region's most value-creating leaders on what it takes to realize bold ambitions and take them further. In this Leading Asia interview, Aditya Puri talks to McKinsey senior partners, Alok Kshirsagar and Joydeep Sengupta, about his 26 years at the helm of HDFC Bank, during which time he transformed the organization from a fledgling start-up into one of India's foremost financial institutions. This earned him the moniker of the 'world's best banker' by The Economist upon his retirement, having delivered total returns to shareholders far exceeding industry averages.1'Who is the world's best banker',' Economist, October 29, 2020. Puri walked the talk at HDFC Bank, establishing an inclusive, shared culture and nurturing team motivation. He speaks of how he drove the bank's success with disciplined risk management, an unwavering focus on the customer, and the enabling role of...
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