When budgets tighten, programs that promote psychological safety'the freedom to speak up without fear of retribution'are often cut. New research shows that's a mistake. A study of 27,000 healthcare workers during the pandemic found that feeling psychologically safe significantly reduces burnout and turnover, even when resources are severely constrained. Employees who felt safe enough to voice concerns also proved to be more resilient and more likely to stay in their jobs. Building this 'social resource' before a crisis pays dividends when uncertainty spikes.
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