Reducing the visibility of polarizing content in social media feeds can measurably lower partisan animosity. To come up with this finding, my colleagues and I developed a method that let us alter the ranking of people's feeds, previously something only the social media companies could do. Reranking social media feeds to reduce exposure to posts expressing anti-democratic attitudes and partisan animosity affected people's emotions and their views of people with opposing political views. I'm a computer scientist who studies social computing, artificial intelligence and the web. Because only social media platforms can modify their algorithms, we developed and released an open-source web tool that allowed us to rerank the feeds of consenting participants on X, formerly Twitter, in real time. Drawing on social science theory, we used a large language model to identify posts likely to polarize people, such as those advocating political violence or calling for the imprisonment of members...
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