The suggestions and support offered by AI are helpful only if they're relevant. On today's episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins hosts Sam Ransbotham and Shervin Khodabandeh to share how his organization is helping employees get smarter about artificial intelligence through the company's AI Days. Additionally, Walter gives specific examples of support that AI agents could provide to an end user, and makes the case that small language models (fine-tuned large language models) can be built to assist in decision-making. Walter Sun is senior vice president and global head of artificial intelligence at SAP, where his team applies AI across applications for improved automation, natural human-machine interaction, and augmentation of decisions. Sun joined SAP in 2023 from Microsoft, where he was vice president of Copilot Applied Artificial Intelligence. While there, he founded Bing Predicts, which leveraged anonymized and...
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