User Experience Designer - Zipline

Type: Startup Position at Zipline EXPIRED

About Zipline: Zipline is a California-based automated logistics company that designs, manufactures, and operates drones to deliver vital medical products. Zipline's mission is to provide every human on Earth with instant access to vital medical supplies. In 2014, Zipline was created to deliver medicine to those who need it most. Since then, the company has built the world's fastest and most reliable delivery drone, the world's largest autonomous logistics network, and a truly amazing team. Zipline designs and tests its technology in Half Moon Bay, California. The company assembles the drones and the technology that powers its distribution centers in South San Francisco. Zipline performs extensive flight testing in Davis, California, and operates distribution centers around the planet with teams of local operators.
Despite being thought of as a robotics company, Zipline deeply invests in building tools that empower our operators and customers, to provide a world-changing delivery service that approximates teleportation.
We’re looking for an experienced individual to come in as the first designer in the Software Team. The scope spans from the ordering apps that doctors and technicians use, to fleet management dashboards used by air traffic controllers. The primary responsibility of this role is designing highly usable apps for our global user base. Some use-cases are for emergencies, where a patient’s life is on the line. Other use-cases ensure our fleets of drones remain safe. And many other use-cases sum up to make Zipline a magical and powerful delivery service. In addition, this role also includes establishing best practices for UX design, and integrations into the software development lifecycle.


What You'll Do
  • Define our product design culture, processes, and best practices
  • Reinforce themes of dependability and simplicity throughout our experience
  • Help stand up our user experience research capabilities
  • Work closely with product owners to plan, ideate, prototype, research, then refine
  • Be an expert on our customers’ needs and translate them into high impact designs
  • Roll up your sleeves when needed, and travel to the customer, on average a few times each year, to better understand their needs

What You'll Bring:
  • 4+ years of experience shipping impactful products to real-world users
  • Experience leading large product design efforts from concept to maturity
  • Experience understanding customers from vastly different backgrounds
  • Expertise in modern user interface design
  • A passion for wrangling complexity into an ultimately simple experience
  • Experience instilling a culture of human-centric design for a small but growing team
Target Compensation:
Locations:
Remote
Company:
Contacts:
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Unicircles Rating:
(Ranked #5, 0 votes)
Position Expiring:
11th Sep 2025
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