Employers and health systems can do a better job of serving the specific healthcare needs of Millennials and Gen Zers by embracing the following seven approaches: 1) Enlist AI in the design of benefits and the delivery of care; 2) Harness virtual technologies to boost employees' engagement in choosing and making the most of their healthcare benefits; 3) Shift to prepayment reimbursement models, which emphasize maintaining patients' health rather than generating revenue when patients become ill; 4) Train physicians to connect with younger patients both technologically and culturally; 5) Combat the physician shortage by supporting educational programs and advocating for legislation to increase residency slots; 6) Treat mental health as an essential part of overall health; and 7) Adopting ways to make care for younger workers more affordable.
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