Responsibilities -Handle all basic administrative functions including user account maintenance, reports, dashboards, and workflows. -Assist in training new users and growing the Salesforce skill set across the organization. -Perform regular internal system audits and prepare for upgrades. -Create and maintain contact distribution lists used in Pardot campaigns. -Coordinate the evaluation, scope, and completion of new development tasks. -Manage data feeds and other integrations including ZoomInfo and Pardot. Expectations -Excellent Project Management skills. -Ability to meet deadlines, while handling and prioritizing simultaneous requests. -Ability to evaluate information gathered from multiple sources, reconcile conflicts, and break down high level information. Delineate low level information to a general understanding. Ascertain user requests and understand their true needs. -Ability to assess the impact of new requirements on Salesforce, other systems, and processes. -Proven ability to design and implement new processes and facilitate user adoption. -Exceptional verbal and written communication skills. -Work full time M-F, and willing to work outside normal business hours based on the needs of the business. Qualifications -Salesforce Admin (ADM201) certified -Salesforce Pardot Certified (preferred) -Strong understanding of the platform. The ability to build custom apps, objects, formula fields, workflows, customer views, and other content of intermediate complexity. -Clear understanding of Salesforce best practices and functionality. -Demonstrated data management abilities. -Creative analytical thinker with strong problem-solving skills.